Privacy Policy

Last updated: 2026-01-27

1. Introduction

When in Japan ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our service.

2. Information We Collect

Information You Provide

  • Email address - Required for account creation and login
  • Payment information - Processed securely by Stripe (we do not store card details)
  • User preferences - Language settings, dietary restrictions, and other optional profile information

Information Collected Automatically

  • Usage data - Pages visited, features used, and interactions
  • Device information - Browser type, operating system, device type
  • Log data - IP address, access times, referring URLs

3. How We Use Your Information

  • To provide and maintain our service
  • To process your purchases and send transaction confirmations
  • To send you login links and account-related communications
  • To personalize your experience based on your preferences
  • To improve our service and develop new features
  • To detect and prevent fraud or abuse

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Stripe - For payment processing
  • Supabase - For authentication and data storage
  • Analytics providers - For understanding service usage (anonymized)
  • Legal authorities - When required by law

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • HTTPS encryption for all data transmission
  • Secure authentication via magic links (no passwords stored)
  • Regular security audits and updates
  • Access controls and data encryption at rest

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, fraud prevention, or legitimate business purposes for up to 3 years.

7. Your Rights

You have the right to:

  • Access - Request a copy of your personal data
  • Correction - Request correction of inaccurate data
  • Deletion - Request deletion of your data (subject to legal requirements)
  • Portability - Request your data in a machine-readable format
  • Objection - Object to certain processing of your data

To exercise these rights, please contact us at support@example.com.

8. Cookies

We use essential cookies for authentication and service functionality. We do not use tracking cookies for advertising purposes. You can control cookies through your browser settings.

9. International Transfers

Your data may be processed in countries outside your country of residence, including Japan and the United States. We ensure appropriate safeguards are in place for international data transfers.

10. Children's Privacy

Our service is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service. Your continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For questions about this Privacy Policy or your personal data, please contact us at: support@example.com